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Q: Why do I have to provide my Costco membership number?
The travel program is offered as another service to your Costco membership. Our goal is to offer outstanding vacation value, with special offers and inclusions that are only available to Costco members. Just like in a Costco warehouse, our travel products offer brand names you recognize and trust, so you're assured of high-quality travel arrangements.
Q: Why does Costco sell travel?
The value is in the bundle! While all of Costco Travel's vacation products offer great value, look for Buyer's Choice packages. Costco Travel's buyers have bundled together some of our most popular accommodations with various travel options to ensure the best Costco member savings.
Q: Is airfare included in the price?
Except where specifically noted, airfare is not included in the price. Prices typically include accommodations, airport transfers or a rental car. Airfare can be purchased as an add-on with most of our vacation packages. Some packages include airfare and some cannot be booked without airfare. Generally, there is an additional value and/or a better price when you purchase a package that includes airfare.
Q: Are there any airlines I cannot book through Costco Travel?
Costco Travel does not offer all carriers in all markets. If you do not see the airline that you're interested in, it means that service is not available to meet your criteria or that Costco Travel currently does not offer that carrier.
Q: What is an add-on?
An add-on is a trip component that is not included in your vacation. An add-on may be purchased for an additional price. Add-ons might include airfare to your destination city, excursions from your destination city, meal plans or other optional items.
Q: Is the price shown for one or two people?
Prices shown generally are per person, based on double occupancy. This means that the price shown is for one person, based on two people sharing the room.
Q: Does the price include taxes?
Hotel taxes are included in the land-only vacation prices. For airfare-inclusive vacations, airline taxes also are included. For cruises and cruise tours, port charges are included in the price. Some foreign governments might charge additional departure taxes when leaving their country. These departure taxes usually are not included in your vacation price and must be paid when you depart the country you've visited. Unless otherwise indicated, cruise prices do not include government taxes/fees and fuel surcharges. The cruise lines reserve the right to collect any tax or fuel surcharge increases up until the time of sailing, even if the fare has been paid in full.
Q: Can I book something that I do not see (e.g., a different room category, a longer stay or an additional destination)?
Yes. However, the price will vary to reflect any changes or deviations you make to the package shown.
Q: Can I book a vacation for a group?
Group travel is available for cruise bookings only. A group cruise is defined as a minimum of four to 16 staterooms, depending on the cruise line and the length of the cruise. For more information, please see "Group FAQs." Group cruise reservations agents are available to assist you Monday through Friday from 8 a.m. to 5 p.m., Pacific Time. Please call toll free 1-877-849-2730 (extension 1 for cruises) and ask for the group cruise department.
Q: As an Executive Member, do I receive credit toward my 2% Annual Reward?
No. Travel purchases are not included in the Executive Membership annual 2% Reward. However, many of our travel suppliers offer special benefits for Executive Members. Look for the black Executive Membership card, which indicates additional benefits for Costco Executive Members.
Q: Do I benefit by using my TrueEarnings® card from Costco and American Express to pay for my vacation?
Yes. You'll receive 2% cash back for any Costco Travel purchase you make using The TrueEarnings® card as your form of payment.
Q: Are passports required for international travel?
Yes. A valid passport is required for international travel. In some cases, your passport must be valid for at least six months beyond the date you intend to leave the country you're visiting. There may be additional requirements for international travel, such an inoculations or visas. Special travel documents are required for children traveling with or without their parents. If you are traveling with children, please check with the airline or cruise line prior to departure. If you are not a U.S. citizen, you must contact the consulate of the country you are visiting to inquire about visa requirements, as well as the Immigration and Naturalization Service (www.uscis.gov)* for re-entry requirements into the United States. Rules are subject to change at any time, without notice. For the most current information related to your destination, including possible dangers at international destinations, travel advisories and more, please visit the official website of the U.S. Department of State at www.travel.state.gov.*
*Costco Travel does not represent, endorse or warrant the accuracy or completeness of the information contained in these websites.