Grand Velas Riviera Maya - All Inclusive

Costco Member Reviews

4.9 of 5 stars4.9/5 (164 Reviews)

Costco Star Rating

5 Star Hotel

Carretera Cancun, Tulum Km 62, Municipio de Solidaridad, Playa del Carmen, Quintana Roo, 77710, Mexico

This luxurious, all-inclusive resort is set amid 85 acres, features attentive service, gourmet dining, elegant suites, a kids’ club, a teens’ club, and a lavish spa featuring an extensive menu of treatments and a hydrotherapy area.

 
 
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Hotel Details

Overview

Hotel Description

Bordered by a white-sand beach and the lush jungle, this luxurious, all-inclusive resort offers a sophisticated experience and impeccable service. Set amid 85 acres, discerning guests will enjoy gourmet dining at a variety of restaurants, three pools, three swim-up bars, and two fitness centers. Accommodations are comprised of 539 spacious and elegant suites, and select suites feature a relaxing plunge pool. Adults may unwind at the 89,000-square-foot spa, featuring an extensive menu of treatments and a hydrotherapy area. Young guests will enjoy the kids’ pool and the kids' club, which offer a variety of activities and special programs, while teens will enjoy a club designed especially for them.

Key Features

  • Distance from Airport: 45 Minutes
  • Area: Playa del Carmen
  • Number of Rooms: 539
  • Number of Floors: 4
  • Elevator(s)
  • Check-In Time: 3:00 p.m.
  • Check-Out Time: 12:00 p.m.
  • Wheelchair-Accessible Room(s) Available
  • Minimum Age to Stay Without an Adult: 18
  • All-Inclusive

Property

Features
  • Activities/Tour Desk
  • ATM
  • Bar(s)
  • Beach (swimmable)
  • Children's Club - See Below
  • Children's Pool
  • Concierge Desk
  • Currency Exchange
  • Gift Shop/Boutique
  • Health/Fitness Facility
  • Nightclub/Disco
  • Parking (self)
  • Parking (valet)
  • Restaurant(s)
  • Room Service (24 hours)
  • Swimming Pool(s) - Outdoor
  • Swim-Up Bar(s)


  • Children's Club Information: Ages 4 - 12. This program offers a variety of daily activities, including arts and crafts, storytelling, movies, and more. Evening sessions are available.
Features for a Fee
  • Babysitting
  • Beauty Salon
  • Business Center
  • Dry Cleaning
  • Internet Access (wireless)
  • Spa
  • Wedding Services
Activities
  • Pilates
  • Table Tennis
  • Volleyball
  • Yoga

Dining

Azul:  This open-air restaurant overlooks the ocean and offers an extensive selection of international cuisine.

  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: Buffet
  • Cuisine Type: International
  • Dress Code: Casual Attire

Frida:  Savor traditional gourmet Mexican cuisine indoors or on the outdoor terrace.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Mexican
  • Dress Code: Collared Shirt | Long Pants Required

Sen Lin:  Experience exotic dishes inspired by the culinary flavors of northeast and southwest Asia.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Asian
  • Dress Code: Collared Shirt | Long Pants Required

Lucca:  This restaurant features a distinguished menu of Italian-Mediterranean cuisine highlighted by fresh seafood, meats and homemade pastas.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Italian | Mediterranean
  • Dress Code: Collared Shirt | Long Pants Required

Bistro:  Breakfast and lunch features an international menu. In the evening, enjoy French-inspired dishes and local favorites in a soothing oceanfront setting. A dress code and reservations are required for dinner. Guests 16 and older are welcome.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: International | French
  • Dress Code: Collared Shirt | Long Pants Required

Cocina de Autor:  Exquisite cuisine is served in a refined ambiance. Guests 16 and older are welcome.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Mexican | Caribbean
  • Dress Code: Collared Shirt | Long Pants Required

Piaf:  Classic French specialties are served in an elegant atmosphere. Guests 16 and older are welcome.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: French
  • Dress Code: Collared Shirt | Long Pants Required

The elegant and spacious suites are furnished with contemporary Mexican décor, and feature a spa tub, a rain shower, a Nespresso machine, a pillow menu, and deluxe L'Occitane bath amenities. Select suites also feature a plunge pool on the terrace.

The resort is comprised of three sections: Zen, Ambassador and Grand Class. The Zen section is nestled amongst the jungle and is a five-minute shuttle ride to the beach, while the Ambassador and Grand Class sections are located near the beach. Each area has its own pool complex and bar service, and restaurants, shops, and other venues are located throughout the resort.

Available in All Rooms:
  • Air-Conditioning
  • Coffee/Tea Maker
  • DVD Player
  • Hair Dryer
  • In-Room Safe
  • Iron/Ironing Board
  • Mini-Bar
  • Satellite/Cable TV
  • Housekeeping - Daily
Available in Some Rooms:
  • Crib
  • Nonsmoking Rooms Available
  • Rollaway Bed

Zen Grand Suite Nature-View - All-Inclusive

Suites are located in the Zen section and feature a nature view.

  • Balcony/Lanai
  • Approximate Square Feet: 726
  • Bedding: King or Two Doubles

Zen Grand Pool Suite Nature-View - All-Inclusive

Suites are located in the Zen section and feature a nature view. Additional amenities include a plunge pool.

  • Balcony/Lanai
  • Approximate Square Feet: 726
  • Bedding: King or Two Doubles

Zen Grand Two-Bedroom Family Suite Nature-View - All-Inclusive

Suites are comprised of two connecting suites, which are located in the Zen section and feature a nature view.

  • Balcony/Lanai
  • Approximate Square Feet: 1,452
  • Bedding: King and Two Queens

Ambassador Suite Ocean-View - All-Inclusive

Suites are located in the Ambassador section and feature an ocean view.

  • Balcony/Lanai
  • Approximate Square Feet: 749
  • Bedding: King or Two Queens

Ambassador Pool Suite Oceanfront - All-Inclusive

Suites are located in the Ambassador section and feature an ocean view. Additional amenities include a plunge pool.

  • Balcony/Lanai
  • Approximate Square Feet: 749
  • Bedding: King or Two Queens

Ambassador Two-Bedroom Family Suite Ocean-View - All-Inclusive

Suites are comprised of two connecting suites, which are located in the Ambassador section and feature a partial ocean-view or an ocean-view.

  • Balcony/Lanai
  • Approximate Square Feet: 1,452
  • Bedding: King and Two Queens

Grand Class Suite Oceanfront - All-Inclusive

Suites are located in the Grand Class section and feature an ocean view. Additional amenities include a plunge pool.

  • Approximate Square Feet: 1,061
  • Bedding: King or Two Queens

All-Inclusive

Includes:

  • Children's Club
  • Gratuities and Taxes
  • Room Service
  • Unlimited Meals and Snacks
  • Unlimited Domestic Drinks
  • Unlimited Select International Drinks

Available for Purchase

  • Laundry or Dry Cleaning Services
  • Spa and Beauty Services
  • Telephone Calls

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Reviews

Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair-accessible do not necessarily meet ADA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.

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