Moon Palace Cancun - All-Inclusive

Costco Travel Rating

4.0 of 5 stars

Carretera Cancun - Chetumal Km. 340, Cancun, Quintana Roo, 77500, Mexico

This expansive, all-inclusive resort features four pools (including one children's pool), 11 restaurants, numerous bars and lounges, a kids' club, a spa and an array of activities and entertainment for families, couples and people of all ages.

 
 
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Hotel Details

Overview

Hotel Description

This expansive all-inclusive resort offers an array of activities and entertainment for families, couples and people of all ages. Set on 123 acres, the resort is a 20-minute drive from the Cancun hotel zone. Accommodations are comprised of low-rise buildings featuring 2,043 rooms, each with an indoor whirlpool tub. Resort features include four pools and two children's slides, 11 restaurants, numerous bars and lounges, two fitness centers, a kids' club, a teens' lounge, a nightclub, daily activities and nightly entertainment. Indulge in a treatment at the resort's spacious spa, play a round of golf at the on-site Jack Nicklaus signature course or practice surfing with the Flowrider® Double wave simulator. Complimentary wireless internet access is offered throughout the resort.

Guests may enjoy all-inclusive privileges at Beach Palace, Cozumel Palace, Playacar Palace and Sun Palace (couples only).

Key Features

  • Distance from Airport: 20 Minutes
  • Number of Rooms: 2,043
  • Number of Floors: 3
  • Elevator(s)
  • Check-In Time: 3:00 p.m.
  • Check-Out Time: 12:00 p.m.
  • Wheelchair-Accessible Room(s) Available
  • Minimum Age to Stay Without an Adult: 18
  • All-Inclusive

Property

Features
  • Air-Conditioning in Public Areas
  • Activities/Tour Desk
  • Bar(s)
  • Beach (nonswimmable)
  • Business Center
  • Chapel
  • Children's Club - See Below
  • Children's Playground
  • Children's Pool
  • Concierge Desk
  • Gift Shop/Boutique
  • Health/Fitness Facility
  • Hot Tub/Jacuzzi
  • Internet Access (wireless)
  • Nightclub/Disco
  • Parking (self)
  • Restaurant(s)
  • Room Service (24 hours)
  • Swimming Pool(s) - Outdoor
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Water Slide


  • Children's Club Information: The Playroom Kids' Club: Ages 4 through 12. The club features game and activity rooms, indoor and outdoor playgrounds, a theater and more.
Features for a Fee
  • ATM
  • Beauty Salon
  • Currency Exchange
  • Dry Cleaning
  • Golf Course
  • Golf Driving Range
  • Spa
  • Wedding Services
Additional Information
  • Swimming Pool(s) - Outdoor: 4
  • Hot Tub/Jacuzzi: 3
  • Tennis Courts: 6
Activities
  • Basketball
  • Bicycles
  • Billiards
  • Board Games
  • Golf (on-site)
  • Miniature Golf
  • Pilates
  • Table Tennis
  • Volleyball
  • Yoga

Dining

El Manglar:  This restaurant offers an international buffet for breakfast and lunch, and an Italian buffet for dinner.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: Buffet
  • Cuisine Type: International | Italian
  • Dress Code: Casual Attire

Bugambilias:  This restaurant offers an international buffet for breakfast and a lunch, and a Mexican buffet for dinner and late-night snack service.

  • Meals Served: Breakfast | Lunch | Dinner | Snacks
  • Menu Type: Buffet | A la carte
  • Cuisine Type: International | Mexican
  • Dress Code: Casual Attire

Palapa Asadero:  An international buffet is offered for breakfast and lunch, and dinner features an a la carte menu of fine cuts of meat.

  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: Buffet | A la carte
  • Cuisine Type: International | Steak
  • Dress Code: Casual Attire

Palapa Delfines:  A poolside restaurant featuring grilled specialties.

  • Meals Served: Lunch | Dinner
  • Menu Type: Buffet | A la carte
  • Cuisine Type: International
  • Dress Code: Casual Attire

Palapa Pelícanos:  A poolside restaurant offering an international buffet for lunch, and an a la carte offering of pizza, and salads.

  • Meals Served: Lunch | Dinner
  • Menu Type: Buffet | A la carte
  • Cuisine Type: International | Sushi Bar
  • Dress Code: Casual Attire

Palapa Pier 8:  A poolside restaurant featuring an international buffet for lunch, and a buffet of fresh seafood at night.

  • Meals Served: Lunch | Dinner
  • Menu Type: Buffet
  • Cuisine Type: International | Seafood
  • Dress Code: Casual Attire

La Góndola:  La Góndola features an international buffet for breakfast and an Italian a la carte menu for dinner.

  • Air-Conditioned
  • Menu Type: Buffet | A la carte
  • Cuisine Type: International | Italian
  • Dress Code: Casual Attire

Agra:  This restaurant offers an authentic Indian food experience with rich spices and creations based on traditional Indian recipes.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Indian
  • Dress Code: Collared Shirt | Long Pants Required

Arrecifes:  A unique, Brazilian dining experience featuring a selection of slowly roasted grilled meats, a salad bar and an assortment of desserts.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Dress Code: Casual Attire

Momo No Hana:  Asian cuisine served in a modern setting.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Cuisine Type: Asian
  • Dress Code: Collared Shirt | Long Pants Required

Caporales:  Enjoy an extensive menu of Mexican favorites in a vibrant atmosphere.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Cuisine Type: Mexican
  • Dress Code: Collared Shirt | Long Pants Required

La Trattoria:  An international buffet is offered for lunch. In the evening, indulge in an a la carte menu of traditional Italian dishes served in an elegant ambiance. A dress code and reservations are required for dinner.

  • Air-Conditioned
  • Meals Served: Lunch | Dinner
  • Menu Type: Buffet | A la carte
  • Reservations: Required
  • Cuisine Type: International | Italian
  • Dress Code: Collared Shirt | Long Pants Required

The resort is comprised of 2,043 rooms located in two sections: Sunrise and Nizuc. In addition, select suites border the golf course. Sunrise is the most expansive section with a more lively atmosphere and the largest area of pools. Nizuc is traditionally quieter than Sunrise and features a large pool complex.

Rooms feature a whirlpool tub and a liquor dispenser. Complimentary wireless internet access is offered throughout the resort.

Available in All Rooms:
  • Air-Conditioning
  • Coffee/Tea Maker
  • Hair Dryer
  • In-Room Safe
  • Internet Access (wireless)
  • Iron/Ironing Board
  • Mini-Bar
  • Satellite/Cable TV
  • Housekeeping - Daily
Available in Some Rooms:
  • Crib
  • Nonsmoking Rooms Available
  • Rollaway Bed

Superior Deluxe Garden-View Room - All-Inclusive

Rooms are located in the Sunrise and Nizuc sections, and feature a view of the common areas, parking lot and other buildings or a garden view.

  • Balcony/Lanai
  • Approximate Square Feet: 484
  • Bedding: King or Two Doubles

Junior Suite Golf Course - All-Inclusive

Suites are located on the golf course and feature a golf-course view. These suites are located away from the main hotel complex and include a private golf cart for personal use.

  • Balcony/Lanai
  • Approximate Square Feet: 700
  • Bedding: King

Superior Deluxe Ocean-View Room - All-Inclusive

Rooms are located in the Sunrise and Nizuc sections, and feature a partial-ocean view or an ocean view.

  • Balcony/Lanai
  • Approximate Square Feet: 484
  • Bedding: King or Two Doubles

Superior Deluxe Oceanfront Room - All-Inclusive

Rooms are located in the Nizuc section and feature an ocean view.

  • Balcony/Lanai
  • Approximate Square Feet: 484
  • Bedding: King or Two Doubles

Family Deluxe Room - All-Inclusive

Rooms are located in the Sunrise and Nizuc sections, and feature a garden view. Rooms are comprised of two connecting Superior Deluxe Garden-View Rooms, and are designed for families traveling with children 17 and younger.

Additional amenities include a mini-bar stocked with kid-friendly drinks and snacks, an Xbox 360/DVD player (games and movies are available upon request), welcome amenities for children, mini-bathrobes and slippers, and a special kids' room service menu.

  • Balcony/Lanai
  • Approximate Square Feet: 968
  • Bedding: King and Two Doubles

Concierge Level Room - All-Inclusive

Rooms are located in the Sunrise and Nizuc sections, and feature an ocean view. Guests 18 and older are welcome in this category.

Additional amenities include private check-in and check-out, nightly petit-fours, an espresso machine, a DVD/CD player, an iPod dock, a pillow menu, a liquor dispenser with upgraded brands, two 25-minute massages, one candlelight dinner for two and a private beach lounge chair area with waiter service.

  • Balcony/Lanai
  • Approximate Square Feet: 484
  • Bedding: King

Wellness Suite - All-Inclusive

Suites are located in the Sunrise section and feature a garden view with easy access to the pool.

Additional amenities include two sessions per week in a group setting with a personal trainer, access to aqua spinning bikes, use of a Wellness Sports Kit (a yoga mat, a fitness jump rope and dumbbells), a room service menu directed toward healthy meals (including gluten-free and organic products), a mini-bar stocked with green tea, energy drinks and fruit juices, a welcome bottle of wine, an espresso machine, a DVD/CD player, an iPod dock, a pillow menu, an aromatherapy menu and a liquor dispenser with upgraded brands.

  • Balcony/Lanai
  • Approximate Square Feet: 484
  • Bedding: King or Two Doubles

Ambassador Suite - All-Inclusive

Suites are located in the Sunrise and Nizuc sections, and feature a partial-ocean view. Guests 18 and older are welcome in this category.

Additional amenities include an espresso machine, a DVD/CD player, an iPod dock, a pillow menu, an aromatherapy menu and a liquor dispenser with upgraded brands.

  • Balcony/Lanai
  • Approximate Square Feet: 968
  • Bedding: King and Pull-Out Sofa

Two-Bedroom Presidential Suite - All-Inclusive

Suites are located in the Sunrise and Nizuc sections, and feature an ocean view.

Additional amenities include an espresso machine, a double Jacuzzi, a DVD/CD player, an iPod dock, a pillow menu and a liquor dispenser with upgraded brands.

  • Balcony/Lanai
  • Bedding: King and Two Doubles

All-Inclusive

Includes:

  • Children's Club
  • Evening Entertainment
  • Gratuities and Taxes
  • Room Service
  • Unlimited Meals and Snacks
  • Unlimited Domestic Drinks
  • Unlimited Select International Drinks

Available for Purchase

  • Golf Green Fees and Equipment
  • Laundry or Dry Cleaning Services
  • Premium Cuts of Meat and Seafood
  • Spa and Beauty Services
  • Telephone Calls

Additional All-Inclusive Information

Guests may enjoy all-inclusive privileges at Beach Palace, Cozumel Palace, Playacar Palace and Sun Palace (couples only).
Complimentary unlimited long-distance phone calls to the continental USA and Canada. Calls must be made from the room. Excludes calls made to Alaska, Hawaii, Caribbean and Puerto Rico. Terms are subject to change.
Complimentary wireless internet access is offered throughout the resort.

Map

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Reviews

Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair-accessible do not necessarily meet ADA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.

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