Moon Palace Cancun - All-Inclusive

 
 
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Costco Member Reviews

Costco Star Rating

4 Star Hotel

Carretera Cancun - Chetumal Km 340, Cancun, Quintana Roo, 77500, Mexico

This expansive, all-inclusive resort features seven pools (including one children's pool), 17 restaurants, numerous bars and lounges, a kids' club, a spa, and an array of activities and entertainment for families, couples, and people of all ages. Access to neighboring Moon Palace The Grand requires a day pass purchased at the resort and is subject to occupancy restrictions.

 
 
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Hotel Details

Overview

Hotel Description

This expansive all-inclusive resort offers an array of activities and entertainment for families, couples, and people of all ages. Set on 123 acres, the resort is a 20-minute drive from the Cancun hotel zone. Accommodations are comprised of low-rise buildings featuring 2,052 rooms, each with an indoor whirlpool tub. Resort features include seven pools, 17 restaurants, numerous bars and lounges, two fitness centers, The Playroom kids' club, Wired lounge, NOIR nightclub, and daily activities and nightly entertainment. Indulge in a treatment at the resort's spacious spa, play a round of golf at the on-site Jack Nicklaus signature course, or practice surfing with the Flowrider® Double wave simulator. Complimentary wireless internet access is offered throughout the resort. Guests may enjoy all-inclusive privileges at Beach Palace, Cozumel Palace, Playacar Palace, and Sun Palace (adults only), transportation is not included. Access to neighboring resort Moon Palace The Grand requires a day pass purchased at the resort and is subject to occupancy restrictions.

Please note: Palace Resorts offers a Vacation Ownership Division (Palace Elite). Costco Travel is not associated with, and assumes no responsibility for, the vacation ownership program. Costco members who attend any sales presentations and/or enter into any ownership agreements do so solely at their discretion.

Key Features

  • Distance from Airport: 20 Minutes
  • Number of Rooms: 2,052
  • Number of Floors: 3
  • Elevator(s)
  • Check-In Time: 3:00 p.m.
  • Check-Out Time: 12:00 p.m.
  • Wheelchair-Accessible Room(s) Available
  • Minimum Age to Stay Without an Adult: 18
  • All-Inclusive

Property

Features
  • Air-Conditioning in Public Areas
  • Activities/Tour Desk
  • Bar(s)
  • Beach (nonswimmable)
  • Business Center
  • Chapel
  • Children's Club - See Below
  • Children's Playground
  • Children's Pool
  • Concierge Desk
  • Gift Shop/Boutique
  • Health/Fitness Facility
  • Hot Tub/Jacuzzi
  • Internet Access (wireless)
  • Nightclub/Disco
  • Parking (self)
  • Restaurant(s)
  • Room Service (24 hours)
  • Swimming Pool(s) - Outdoor
  • Swim-Up Bar(s)
  • Tennis Court(s)
  • Water Slide


  • Children's Club Information: The Playroom Kids' Club: ages 4 through 12. The club features game and activity rooms, indoor and outdoor playgrounds, a theater and more.
Features for a Fee
  • ATM
  • Beauty Salon
  • Currency Exchange
  • Dry Cleaning
  • Golf Course
  • Golf Driving Range
  • Spa
  • Wedding Services
Additional Information
  • Swimming Pool(s) - Outdoor: 7
  • Hot Tub/Jacuzzi: 6
  • Tennis Courts: 4
Activities
  • Basketball
  • Bicycles
  • Billiards
  • Board Games
  • Golf (on-site)
  • Miniature Golf
  • Pilates
  • Table Tennis
  • Volleyball
  • Yoga

Dining

El Manglar:  This restaurant offers an international buffet for breakfast, lunch and dinner, with surprises at every meal to choose from. Located in the Nizuc section.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: Buffet
  • Cuisine Type: International
  • Dress Code: Casual Attire

Bugambilias:  This restaurant offers an international buffet for breakfast, lunch and dinner with such delights as grilled tacos, Lebanese food bar and ceviche. Located in the Sunrise section.

  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: Buffet
  • Cuisine Type: International
  • Dress Code: Casual Attire

Palapa Asadero:  Serves an international buffet for lunch. Dinner features an à la carte grilled menu in the Sunrise section.

  • Meals Served: Lunch | Dinner
  • Menu Type: Buffet | A la carte
  • Cuisine Type: International | Steak
  • Dress Code: Casual Attire

Palapa Delfines:  A poolside restaurant featuring grilled specialties in the Nizuc section.

  • Meals Served: Lunch
  • Menu Type: A la carte
  • Cuisine Type: International
  • Dress Code: Casual Attire

Palapa Pelícanos:  Enjoy Mediterranean cuisine at this poolside restaurant offering sunset views. Located in the Nizuc section.

  • Meals Served: Dinner
  • Menu Type: A la carte
  • Cuisine Type: Mediterranean | Pizza
  • Dress Code: Casual Attire

La Góndola:  Features an international buffet for breakfast (subject to change) and an Italian à la carte menu for dinner in the Sunrise section.

  • Air-Conditioned
  • Menu Type: Buffet | A la carte
  • Cuisine Type: International | Italian
  • Dress Code: Casual Attire

Palapa Pier 8:  This poolside restaurant features an international buffet for lunch and exotic island flavors at night in the Sunrise section.

  • Meals Served: Lunch | Dinner
  • Menu Type: Buffet | A la carte
  • Cuisine Type: International | Seafood
  • Dress Code: Casual Attire

Agra:  This restaurant offers an authentic Indian food experience with rich spices and creations based on traditional Indian recipes. Located in the Sunrise section.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Indian
  • Dress Code: Collared Shirt | Long Pants Required

Arrecifes:  A unique, Brazilian dining experience featuring a selection of slowly roasted grilled meats, a salad bar and an assortment of desserts in the Nizuc section.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Cuisine Type: Latin American | Steak
  • Dress Code: Collared Shirt | Long Pants Required

Momo:  Asian cuisine served in an elegant setting. Reservations are required for the Teppanyaki tables. Located in the Sunrise section.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Cuisine Type: Asian
  • Dress Code: Collared Shirt | Long Pants Required

Caporales:  Enjoy an extensive menu of Mexican favorites with a vibrant atmosphere in the Nizuc section.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Cuisine Type: Mexican
  • Dress Code: Collared Shirt | Long Pants Required

La Trattoria:  Indulge in an à la carte menu of traditional Italian dishes served in an elegant ambiance. Located at the Golf Club.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Italian
  • Dress Code: Collared Shirt | Long Pants Required

Riviera Maya:  Classic culinary cuisine of the Yucatan Peninsula, located in the Golf Club. A dress code is required for dinner.

  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Italian
  • Dress Code: Collared Shirt | Long Pants Required

La Burgueria:  A poolside restaurant featuring gourmet burgers in the Nizuc section.

  • Meals Served: Lunch
  • Menu Type: A la carte

Smoked:  Enjoy Texan-style barbecue located poolside in the Sunrise section.

  • Meals Served: Lunch
  • Cuisine Type: Barbecue

Pepe's Pizza Restaurant:  This restaurant serves a variety of pizza dishes in the Sunrise section.

  • Meals Served: Lunch | Dinner
  • Menu Type: A la carte
  • Cuisine Type: Pizza
  • Dress Code: Casual Attire

The resort is comprised of 2,052 rooms located in two sections: Sunrise and Nizuc (subject to availability at check-in and if category is available in both sections). In addition, select suites border the golf course. Sunrise is the most expansive section with a more lively atmosphere and the largest area of pools. Nizuc is traditionally quieter than Sunrise and features a large pool complex.

Rooms feature a whirlpool tub and a liquor dispenser. Complimentary wireless internet access is offered throughout the resort.

Available in All Rooms:
  • Air-Conditioning
  • Coffee/Tea Maker
  • Hair Dryer
  • In-Room Safe
  • Internet Access (wireless)
  • Iron/Ironing Board
  • Mini-Bar
  • Satellite/Cable TV
  • Housekeeping - Daily
Available in Some Rooms:
  • Crib
  • Nonsmoking Rooms Available
  • Rollaway Bed

Superior Deluxe Garden-View Room - All-Inclusive

Rooms are located in the Sunrise and Nizuc sections, and feature a view of the common areas, parking lot and other buildings or a garden view.

  • Balcony/Lanai
  • Approximate Square Feet: 430
  • Bedding: King or Two Doubles

Junior Suite Golf Course - All-Inclusive

Suites are located on the golf course and feature a golf course view. These suites are located away from the main hotel complex and include a private golf cart for personal use.

  • Balcony/Lanai
  • Approximate Square Feet: 700
  • Bedding: King

Superior Deluxe Ocean-View Room - All-Inclusive

Rooms are located in the Sunrise and Nizuc sections, and feature a partial-ocean view or an ocean view.

  • Balcony/Lanai
  • Approximate Square Feet: 430
  • Bedding: King or Two Doubles

Superior Deluxe Oceanfront Room - All-Inclusive

Rooms are located in the Nizuc section and feature an ocean view.

  • Balcony/Lanai
  • Approximate Square Feet: 430
  • Bedding: King or Two Doubles

Family Deluxe Room - All-Inclusive

Rooms are located in the Sunrise and Nizuc sections, and feature a garden view. Rooms are comprised of two connecting Superior Deluxe Garden-View Rooms, and are designed for families traveling with children 17 and younger.

Additional amenities include a mini-bar stocked with kid-friendly drinks and snacks, Xbox 360/DVD player (games and movies are available upon request), welcome amenities for children, mini-bathrobes and slippers, and a special kids' room service menu.

  • Balcony/Lanai
  • Approximate Square Feet: 860
  • Bedding: King and Two Doubles

Superior Honeymoon Room - All-Inclusive

Rooms are located in the Sunrise and Nizuc sections, and feature an ocean view. Guests 18 and older are welcome in this category.

Additional amenities include nightly petit-fours, a pillow menu, liquor dispenser with upgraded brands, and a private beach lounge chair area with waiter service.

  • Balcony/Lanai
  • Approximate Square Feet: 430
  • Bedding: King

Swim Up Suite - All-Inclusive

Suites are located in the Sunrise section and feature a garden view with easy access to a pool exclusive to this category.

  • Balcony/Lanai
  • Approximate Square Feet: 430
  • Bedding: King or Two Doubles

Governor Suite - All-Inclusive

Suites are located in the Sunrise and Nizuc sections, and feature a partial-ocean view. Guests 18 and older are welcome in this category.

Additional amenities include a pillow menu, aromatherapy menu and a liquor dispenser with upgraded brands.

  • Balcony/Lanai
  • Approximate Square Feet: 860
  • Bedding: King and Sofa Bed

Two-Bedroom Presidential Suite - All-Inclusive

Suites are located in the Sunrise section and feature an ocean view.

Additional amenities include an espresso machine, double Jacuzzi, DVD/CD player, iPod dock, pillow menu and a liquor dispenser with upgraded brands.

  • Balcony/Lanai
  • Bedding: King and Two Doubles

Two-Bedroom Golf Course Suite - All-Inclusive

Suites are located on the golf course and feature a golf course view. These suites are located away from the main hotel complex and include a private golf cart for personal use.

Additional amenities include a pillow menu, aromatherapy menu and a liquor dispenser with upgraded brands.

  • Balcony/Lanai
  • Bedding: King and Two Doubles

All-Inclusive

Includes:

  • Children's Club
  • Evening Entertainment
  • Gratuities and Taxes
  • Room Service
  • Unlimited Meals and Snacks
  • Unlimited Domestic Drinks
  • Unlimited Select International Drinks

Available for Purchase

  • Golf Green Fees and Equipment
  • Laundry or Dry Cleaning Services
  • Premium Cuts of Meat and Seafood
  • Spa and Beauty Services
  • Telephone Calls

Additional All-Inclusive Information

Guests may enjoy all-inclusive privileges at Beach Palace, Cozumel Palace, Playacar Palace, and Sun Palace (adults only), transportation is not included. Access to neighboring resort Moon Palace The Grand requires a day pass purchased at the resort and is subject to occupancy restrictions.
Complimentary unlimited long-distance phone calls to the continental USA and Canada. Calls must be made from the room. Excludes calls made to Alaska, Hawaii, the Caribbean, and Puerto Rico. Terms are subject to change.
Complimentary wireless internet access is offered throughout the resort.

Costco Member Reviews

Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair-accessible do not necessarily meet ADA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.

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