The Grand at Moon Palace Cancun - All-Inclusive

Costco Travel Rating

4.5 of 5 stars

Carretera Cancun - Chetumal km. 36.5, Cancun, Quintana Roo, 77500, Mexico

Featuring an elevated level of amenities and services, this all-inclusive resort offers entertainment for people of all ages. Guests will enjoy elegant accommodations, 11 restaurants, numerous bars, nine pools, a six-lane bowling alley, a kids' club, a teens' lounge, a chic nightclub, and a 76,800 square-foot spa.

 
 
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Hotel Details

Overview

Hotel Description

This all-inclusive resort is located next to Moon Palace Cancun, and features an elevated level of amenities and services. Accommodations are comprised of low-rise buildings offering 1,316 elegant rooms and suites, including unique swim-out suites with direct access to a pool. The resort boasts a vast array of features to entertain people of all ages, including 11 restaurants, numerous bars and lounges, nine outdoor pools (including two adults-only pools), five swim-up bars, a six-lane bowling alley, a fitness center and a chic nightclub. Guests will also enjoy a lazy river, water slides, a wave pool and a kids' splash zone. The Playroom offers indoor miniature golf, bumper cars, an arcade room, as well as a dedicated area just for kids (ages 4 through 7). Teens will enjoy an ultra-trendy club designed especially for them, while adults may relax at the resort's 76,800 square-foot Awe-Spa® featuring a hydrotherapy circuit and an extensive selection of rejuvenating treatments. Complimentary wireless internet access is offered throughout the resort.

Guests may enjoy all-inclusive privileges at Moon Palace Cancun, Beach Palace, Cozumel Palace, Playacar Palace and Sun Palace (couples only).

Key Features

  • Distance from Airport: 15 Minutes
  • Number of Rooms: 1,316
  • Number of Floors: 3
  • Elevator(s)
  • Check-In Time: 3:00 p.m.
  • Check-Out Time: 12:00 p.m.
  • No Wheelchair-Accessible Rooms Available
  • Minimum Age to Stay Without an Adult: 18
  • All-Inclusive

Property

Features
  • Air-Conditioning in Public Areas
  • Activities/Tour Desk
  • Bar(s)
  • Beach (nonswimmable)
  • Business Center
  • Children's Club - See Below
  • Children's Pool
  • Concierge Desk
  • Gift Shop/Boutique
  • Health/Fitness Facility
  • Internet Access (wireless)
  • Internet Center
  • Nightclub/Disco
  • Parking (self)
  • Parking (valet)
  • Restaurant(s)
  • Room Service (24 hours)
  • Swimming Pool(s) - Outdoor
  • Swim-Up Bar(s)


  • Children's Club Information: Ages 4 through 7. The club features activity rooms, games, arts and crafts, and more. In addition, children ages 4 through 12 may also enjoy The Playroom Kids' Club located at neighboring Moon Palace Cancun.
Features for a Fee
  • ATM
  • Babysitting
  • Beauty Salon
  • Currency Exchange
  • Dry Cleaning
  • Spa
  • Wedding Services
Activities
  • Pilates
  • Yoga

Dining

Grand Buffet:  Located at the lobby level, this restaurant features an international buffet with a variety of specialty and classic items.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: Buffet
  • Cuisine Type: International
  • Dress Code: Casual Attire

Caribbean Restaurant:  Located at the pool area, this restaurant features offers an extensive selection of international cuisine.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: Buffet | A la carte
  • Cuisine Type: International
  • Dress Code: Casual Attire

Habibi:  Enjoy delicious Lebanese cuisine.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: A la carte
  • Dress Code: Casual Attire

Los Tacos:  This casual poolside eatery offers tacos, tortas and other Mexican favorites.

  • Meals Served: Lunch | Dinner
  • Menu Type: A la carte
  • Cuisine Type: Mexican
  • Dress Code: Casual Attire

Tavola:  Savor Italian favorites such as pizza, pasta and salads.

  • Air-Conditioned
  • Meals Served: Lunch | Dinner
  • Menu Type: A la carte
  • Cuisine Type: Italian
  • Dress Code: Casual Attire

Tapas and Vino:  Serving an assortment of small plates and a extensive wine selection.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Dress Code: Casual Attire

Cusco:  Enjoy traditional Peruvian dishes.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: Buffet | A la carte
  • Reservations: Required
  • Cuisine Type: South American
  • Dress Code: Casual Attire

Jade:  Indulge in sushi and other Asian specialties.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Cuisine Type: Asian
  • Dress Code: Casual Attire

Cielito Lindo La Cantina :  Enjoy authentic Mexican cuisine in a lively atmosphere.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Mexican
  • Dress Code: Casual Attire

JC Steakhouse:  Fine cuts of meat are served in an elegant setting.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Steak
  • Dress Code: Casual Attire

The Grill:  Argentinian steakhouse with a la carte cuts of meat served in an open-air setting.

  • Meals Served: Dinner
  • Menu Type: A la carte
  • Cuisine Type: Steak
  • Dress Code: Casual Attire

Le Chateau:  Classic French specialties are served in a sophisticated atmosphere.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: French
  • Dress Code: Collared Shirt | Long Pants Required

Snack La Selva:  Serving a variety of snacks, such as boneless wings, falafels and tacos.

  • Air-Conditioned
  • Meals Served: Snacks
  • Menu Type: A la carte
  • Dress Code: Casual Attire

Boulangerie:  This café is opened 24 hours offers an assortment of desserts, ice cream, sandwiches, crepes, pastries, coffee and more.

  • Air-Conditioned
  • Meals Served: Snacks
  • Menu Type: A la carte
  • Dress Code: Casual Attire

Elegant rooms and suites feature a whirlpool tub and a liquor dispenser. Complimentary wireless internet access is offered throughout the resort. Please note: each room and suite has steps that lead to an in-room whirlpool tub and a balcony/terrace.

Available in All Rooms:
  • Air-Conditioning
  • Ceiling Fan
  • Coffee/Tea Maker
  • DVD Player
  • Hair Dryer
  • In-Room Safe
  • Internet Access (wireless)
  • Iron/Ironing Board
  • Mini-Bar
  • Nonsmoking Rooms Available
  • Satellite/Cable TV
  • Radio
  • Housekeeping - Daily
Available in Some Rooms:
  • Crib
  • Rollaway Bed

Grand Deluxe Garden-View Room - All-Inclusive

Rooms feature a view of the common areas, parking lot and other buildings or garden view. The room has steps that lead to an in-room whirlpool tub and a balcony/terrace.

  • Balcony/Lanai
  • Approximate Square Feet: 785
  • Bedding: King or Two Doubles

Grand Swim-Up Suite - All-Inclusive

Suites feature a resort view or a garden view. Additional amenities include direct pool access. The suite has steps that lead to an in-room whirlpool tub and a balcony/terrace.

  • Balcony/Lanai
  • Approximate Square Feet: 785
  • Bedding: King or Two Doubles

Grand Family Deluxe Room - All-Inclusive

Rooms feature a view of the common areas, parking lot and other buildings. Rooms are comprised of two connecting Grand Deluxe Rooms, and are designed for families traveling with children 17 and younger. The room has steps that lead to an in-room whirlpool tub and a balcony/terrace.

Additional amenities include a mini-bar stocked with kid-friendly drinks and snacks, an Xbox 360/DVD player (games and movies are available upon request), welcome amenities for children, and mini-bathrobes and slippers.

  • Balcony/Lanai
  • Approximate Square Feet: 1,570
  • Bedding: King and Two Doubles

Grand Two-Bedroom Presidential Suite - All-Inclusive

Suites feature a resort view or a garden view. Additional amenities include two bedrooms, two bathrooms, a living and dining area, and a spacious terrace. The suite has steps that lead to an in-room whirlpool tub and a balcony/terrace.

  • Balcony/Lanai
  • Approximate Square Feet: 2,430
  • Bedding: King and Two Doubles

All-Inclusive

Includes:

  • Children's Club
  • Evening Entertainment
  • Gratuities and Taxes
  • Room Service
  • Unlimited Meals and Snacks
  • Unlimited Domestic Drinks
  • Unlimited Select International Drinks

Available for Purchase

  • Golf Green Fees and Equipment
  • Laundry or Dry Cleaning Services
  • Premium Cuts of Meat and Seafood
  • Spa and Beauty Services

Additional All-Inclusive Information

Guests may enjoy all-inclusive privileges at Moon Palace Cancun, Beach Palace, Cozumel Palace, Playacar Palace and Sun Palace (couples only).
Complimentary unlimited long-distance phone calls to the continental USA and Canada. Calls must be made from the room. Excludes calls made to Alaska, Hawaii, Caribbean and Puerto Rico. Terms are subject to change.
Complimentary wireless internet access is offered throughout the resort.
Bowling is available for an additional cost.
To use the water slides, participants must be at least four feet tall.

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Reviews

Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair-accessible do not necessarily meet ADA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.

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