The Ritz-Carlton, Cancun

Costco Travel Rating

5.0 of 5 stars

Retorno del Rey #36, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico

Enjoy the anticipatory service, luxury accommodations and carefully curated amenities that make The Ritz-Carlton so distinctive, along with two heated outdoor pools, six restaurants, the interactive Ritz Kids program and hands-on cooking classes at the hotel's Culinary Center.

 
 
The Ritz-Carlton, Cancun pictures - Opens a dialog
 

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Hotel Details

Overview

Hotel Description

Perched on the shores of the Caribbean, this resort welcomes guests to enjoy the anticipatory service, luxury accommodations and carefully curated amenities that make The Ritz-Carlton so distinctive. Discerning guests will also appreciate the two heated outdoor pools, six restaurants, full-service spa, interactive Ritz Kids program and hands-on cooking classes at the hotel's Culinary Center. The resort features 363 ocean-facing rooms and suites, each with décor inspired by the colors of the sea. Guests on the Club Level will experience more personalized service and also have access to a private lounge.

Key Features

  • Distance from Airport: 20 Minutes
  • Area: Cancun Hotel Zone
  • Number of Rooms: 363
  • Number of Floors: 8
  • Elevator(s)
  • Check-In Time: 3:00 p.m.
  • Check-Out Time: 12:00 p.m.
  • Wheelchair-Accessible Room(s) Available
  • Minimum Age to Stay Without an Adult: 21
  • Nonsmoking Property
  • Additional Fees Not Included in Room Price: A fee of MXN 26 (approximately $2) per room, per day will be charged for the environmental tax. Fees are payable directly to the hotel upon check-in and are subject to change without notice. 

Property

Features
  • Air-Conditioning in Public Areas
  • Activities/Tour Desk
  • ATM
  • Bar(s)
  • Beach (swimmable)
  • Concierge Desk
  • Costco (nearby)
  • Health/Fitness Facility
  • Hot Tub/Jacuzzi
  • Parking (self)
  • Restaurant(s)
  • Safe Deposit Box
  • Swimming Pool(s) - Outdoor
Features for a Fee
  • Babysitting
  • Beauty Salon
  • Business Center
  • Children's Club - See Below
  • Currency Exchange
  • Dry Cleaning
  • Gift Shop/Boutique
  • Internet Access (wireless)
  • Parking (valet)
  • Room Service (24 hours)
  • Spa
  • Tennis Court(s)


  • Children's Club Information: Ritz Kids program (ages 4 - 12) features daily Kids Camp with arts and crafts, and traditional Mexican games. Children must be registered by the evening prior to participate in Kids Camp.
Additional Information
  • Swimming Pool(s) - Outdoor: 2
Activities
  • Golf (nearby)
  • Restaurants (nearby)
  • Shopping (nearby)

Dining

El Café Mexicano:  This restaurant features an international buffet for breakfast and an à la carte menu for lunch that includes traditional Mexican fare as well as sandwiches and pastas.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch
  • Menu Type: Buffet | A la carte
  • Cuisine Type: International | Mexican
  • Dress Code: Casual Attire

The Caribe Bar & Grill:  This casual, oceanfront terrace offers a wide range of options, including salads, ceviche and brick-oven pizzas.

  • Meals Served: Lunch | Snacks
  • Menu Type: A la carte
  • Reservations: Not Required
  • Cuisine Type: International | Pizza

Sushi Bar:  Located within D-Lounge, this lively bar features an extensive raw bar and traditional Japanese dishes, including sushi and sashimi, with a Mexican touch.

  • Air-Conditioned
  • Meals Served: Dinner | Snacks
  • Menu Type: A la carte
  • Reservations: Not Required
  • Cuisine Type: Sushi Bar

Casitas:  Take in ocean views while dining on the open terrace or upgrade to a beach cabana that's been transformed into a private dining room. The sound of waves hitting the shore will complement the fresh seafood and grilled meats. Operation may depend on weather conditions.

  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Recommended
  • Cuisine Type: Mixed Grill | Seafood
  • Dress Code: Casual Attire

The Club Grill:  Enjoy live jazz nightly while enjoying timeless recipes with locally-sourced ingredients and artistic presentations.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Mixed Grill
  • Dress Code: Dress Shoes Required | Long Pants Required

Fantino:  Dramatic man-made fresco's and floor-to-ceiling windows come together to create an elegant, romantic space where guests can savor the rich, earthy flavors of the Mediterranean Coast with a contemporary flare.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Mediterranean
  • Dress Code: Dress Shoes Required | Long Pants Required

Floor-to-ceiling windows frame views of the Caribbean Sea in these sophisticated rooms and suites with classic style and modern amenities.

Available in All Rooms:
  • Air-Conditioning
  • Coffee/Tea Maker
  • Crib (fee may apply)
  • Hair Dryer
  • In-Room Safe
  • Internet Access (wireless)
  • Iron/Ironing Board
  • Mini-Bar
  • Nonsmoking Rooms Available
  • Rollaway Bed (fee may apply)
  • Satellite/Cable TV
  • Housekeeping - Daily
Available in Some Rooms:
  • Ceiling Fan

Ocean-View Room

Rooms feature an ocean view.

  • Balcony/Lanai
  • Approximate Square Feet: 435
  • Bedding: King or Two Doubles

Oceanfront Room

Rooms feature an oceanfront view.

  • Balcony/Lanai
  • Approximate Square Feet: 435
  • Bedding: King or Two Doubles

Club Level Ocean-View Room

Rooms are located on the higher floors and feature and ocean view. Club Level guests also receive access to a private lounge offering daily breakfast, lunch, evening cocktails, hors d'oeuvres, and late-night snacks. In addition, complimentary wireless in-room internet access.

  • Balcony/Lanai
  • Approximate Square Feet: 435
  • Bedding: King

Club Level Oceanfront Room

Rooms are located on the higher floors and feature an oceanfront view. Club Level guests also receive access to a private lounge offering daily breakfast, lunch, evening cocktails, hors d'oeuvres, and late-night snacks. In addition, complimentary wireless in-room internet access.

  • Balcony/Lanai
  • Approximate Square Feet: 435
  • Bedding: King or Two Doubles

One-Bedroom Oceanfront Suite

Rooms are located on floors 2 - 7 and feature an oceanfront view. Additional amenities include a separate living area and 1.5 bathrooms.

  • Balcony/Lanai
  • Approximate Square Feet: 876
  • Bedding: King

Map

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Reviews

Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair-accessible do not necessarily meet ADA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.

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