Grand Hyatt Playa del Carmen Resort

Costco Member Reviews

4.2 of 5 stars4.2/5 (30 Reviews)

Costco Star Rating

4 Star Hotel

1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, Quintana Roo, 77710, Mexico

This oceanfront resort features three outdoor pools, a kids' club, a teens' club, two restaurants and a spa. Located just steps away from the famous Quinta Avenida (Fifth Avenue), guests are within walking distance to eclectic shopping, dining and nightlife destinations.

 
 
Grand Hyatt Playa del Carmen Resort pictures - Opens a dialog
 

Executive Member Benefit

 
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Hotel Details

Overview

Hotel Description

Grand Hyatt Playa del Carmen Resort features 314 spacious guestrooms, including 36 suites with furnished terraces, designed to create a sense of oasis in an atmosphere of modern casualness. The hotel's design concept translates into spaces that are both original and memorable. Guests will find a welcome retreat in their rooms, which feature views of the resort grounds, the uniquely preserved mangrove or the stunning turquoise waters of the Caribbean Sea. Resort amenities include three sparkling pools, a kids' club, a teens' club, a fitness center and more. Guests looking to relax and unwind can visit the Cenote Spa, which features eight treatment suites and a hydrotherapy area. The hotel is located only steps away from the famous La Quinta Avenida (Fifth Avenue), where guests will find shops, restaurants and entertainment. The hotel's proximity makes it the ideal spot to explore and enjoy this delightful destination.

The daily resort fee includes two in-room bottles of water daily, access to bi-weekly bicycle tours, daily movies at Hashtag Cinema (films change daily), and various resort activities. All fees and inclusions are outside the control of Costco Travel and are subject to change by the hotel without notice.

Key Features

  • Distance from Airport: 45 Minutes
  • Area: Playa del Carmen
  • Number of Rooms: 314
  • Number of Floors: 5
  • Elevator(s)
  • Check-In Time: 3:00 p.m.
  • Check-Out Time: 12:00 p.m.
  • Wheelchair-Accessible Room(s) Available
  • Minimum Age to Stay Without an Adult: 18
  • Additional Fees Not Included in Room Price: A fee of $1.40 per room, per day will be charged for the environmental tax. Fees are payable directly to the hotel upon check-in and are subject to change without notice. 

Property

Features
  • Activities/Tour Desk
  • ATM
  • Bar(s)
  • Beach (swimmable)
  • Children's Pool
  • Concierge Desk
  • Health/Fitness Facility
  • Internet Access (wireless)
  • Safe Deposit Box
  • Swimming Pool(s) - Outdoor
Features for a Fee
  • Babysitting
  • Beauty Salon
  • Children's Club - See Below
  • Conference Room(s)
  • Deli
  • Dry Cleaning
  • Gift Shop/Boutique
  • Medical Facility (nearby)
  • Mini Market
  • Parking (self)
  • Parking (valet)
  • Restaurant(s)
  • Room Service
  • Sauna
  • Shopping
  • Spa
  • Wedding Services


  • Children's Club Information: Camp Hyatt Tortuguita Kids' Club is open daily from 9 a.m. to 4 p.m. for children ages 4 through 11. Hashtag Teen Arcade is open upon request for ages 12 and up.
Additional Information
  • Swimming Pool(s) - Outdoor: 3
Activities
  • Aerobics
  • Bicycles
  • Board Games
  • Golf (nearby)
  • Pilates
  • Restaurants (nearby)
  • Shopping (nearby)
  • Table Tennis
  • Yoga

Dining

La Cocina Restaurant & Terrace:  During the day, La Cocina features the best of Mexican cuisine with an international touch. At night, La Cocina transforms into La Terraza, where friends can enjoy dishes and cocktails inspired by the sea.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch | Dinner | Snacks
  • Menu Type: Buffet | A la carte
  • Children's Menu Available
  • Reservations: Not Required
  • Cuisine Type: Caribbean | International | Mexican
  • Dress Code: Casual Attire

Sushi "N" Raw Bar:  Located oceanfront, Sushi "N" Raw Bar combines traditional Japanese sushi with a touch of the Caribbean.

  • Meals Served: Lunch | Dinner
  • Menu Type: A la carte
  • Reservations: Recommended
  • Cuisine Type: Japanese | Sashimi | Sushi Bar
  • Dress Code: Casual Attire

Guestrooms feature views overlooking the ocean, the resort gardens or the preserved mangrove. All rooms have private balconies and are designed to create a sense of an oasis in an atmosphere of modern casualness.

Available in All Rooms:
  • Air-Conditioning
  • Ceiling Fan
  • Coffee/Tea Maker
  • Hair Dryer
  • In-Room Safe
  • Internet Access (wireless)
  • Iron/Ironing Board
  • Mini-Bar
  • Rollaway Bed
  • Satellite/Cable TV
  • Housekeeping - Daily
Available in Some Rooms:
  • Crib
  • Nonsmoking Rooms Available

Children under age 12 stay free in room using existing bedding.

Grand Hyatt Room

Rooms feature a garden or resort view, floor-to-ceiling windows, and a refreshing rainfall shower.

  • Balcony/Lanai
  • Approximate Square Feet: 409
  • Bedding: King or Two Queens

Grand Hyatt Partial-Ocean-View Room

Rooms feature a garden or partial-ocean view, floor-to-ceiling windows, and a refreshing rainfall shower.

  • Balcony/Lanai
  • Approximate Square Feet: 409
  • Bedding: King or Two Queens

Grand Hyatt Ocean-View Room

Rooms feature a partial-ocean or an ocean view, floor-to-ceiling windows, and a refreshing rainfall shower.

  • Balcony/Lanai
  • Approximate Square Feet: 409
  • Bedding: King or Two Queens

Grand Hyatt Club Swim-Up Room

Rooms feature a resort view, floor-to-ceiling windows, a refreshing rainfall shower, and swim-up access to a shared pool.

Due to Covid-19, Grand Club Lounge is temporarily closed. At this time, services are located in La Cocina Restaurant and include daily breakfast, snacks and evening cocktails and hors d'oeuvres.

  • Balcony/Lanai
  • Approximate Square Feet: 409
  • Bedding: King or Two Queens

Grand Hyatt Club Suite

Rooms feature an ocean view, floor-to-ceiling windows, and a separate living room.

Due to Covid-19, Grand Club Lounge is temporarily closed. At this time, services are located in La Cocina Restaurant and include daily breakfast, snacks and evening cocktails and hors d'oeuvres.

  • Balcony/Lanai
  • Approximate Square Feet: 615
  • Bedding: One King Bed and Pull-Out Sofa

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Reviews

Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair-accessible do not necessarily meet ADA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.

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