Hotel Xcaret Mexico - All-Inclusive

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4.8 of 5 stars4.8/5 (583 Reviews)

Costco Star Rating

4.5 Star Hotel

Carretera Chetumal - Puerto Juarez Km 282, Solidaridad, Playa del Carmen, Quintana Roo, 77710, Mexico

Offering a unique experience for guests of all ages, this all-inclusive resort features rivers, cenotes and suspension bridges, 900 contemporary suites, numerous pools, a kids' club, a riverfront theater and a spa. Guests will also enjoy unlimited access to select nature parks and tours, including Xcaret, Xel-Há, Xplor, Xplor Fuego, and more.

 
 
Hotel Xcaret Mexico - All-Inclusive pictures - Opens a dialog

Hotel Details

Overview

Hotel Description

Set on the edge of the jungle and the Caribbean Sea, this all-inclusive resort is seamlessly integrated into the natural landscape and features cenotes, rivers, coves and suspension bridges to create an unforgettably unique experience for guests of all ages. The resort's 900 contemporary suites with locally-made furniture and décor are located within five distinct buildings. Select suites have direct access to a pool, or access to an exclusive rooftop pool and restaurant. Resort amenities include numerous pools, a variety of restaurants and bars, a kids' club, a family club, a fitness center, a riverfront theater, and more. Adult guests can rejuvenate at Muluk Spa & Wellness offering a hydrotherapy circuit, treatment cabins carved into the natural rock and a menu of curated wellness treatments. Complimentary wireless internet access is offered throughout the resort. Due to the resort layout, which includes suspension bridges and hills, this resort is not recommended for guests with mobility issues.

Guests will also enjoy unlimited access to select nature parks and tours, including Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xoximilco, Xenses and Xenotes.

Key Features

  • Distance from Airport: 60 Minutes
  • Area: Xcaret
  • Number of Rooms: 900
  • Number of Floors: 6
  • Elevator(s)
  • Check-In Time: 3:00 p.m.
  • Check-Out Time: 12:00 p.m.
  • No Wheelchair-Accessible Rooms Available
  • Minimum Age to Stay Without an Adult: 18
  • All-Inclusive

Property

Features
  • Activities/Tour Desk
  • Bar(s)
  • Beach (swimmable)
  • Children's Club - See Below
  • Children's Pool
  • Concierge Desk
  • Gift Shop/Boutique
  • Health/Fitness Facility
  • Hot Tub/Jacuzzi
  • Internet Access (wireless)
  • Parking (valet)
  • Restaurant(s)
  • Room Service (24 hours)
  • Swimming Pool(s) - Outdoor
  • Swim-Up Bar(s)
  • Tennis Court(s)


  • Children's Club Information: Club Xiquillos: Ages 4 through 12. The program includes a variety of fun and educational activities, including arts and crafts, cooking lessons, games, movies and more. Evening sessions are available.
Features for a Fee
  • ATM
  • Babysitting
  • Beauty Salon
  • Currency Exchange
  • Dry Cleaning
  • Spa
  • Wedding Services
Activities
  • Golf (nearby)
  • Yoga

Dining

Chibali:  This restaurant offers a selection of international and regional favorites.

  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: Buffet
  • Cuisine Type: International
  • Dress Code: Casual Attire

Mercado de la Merced:  Styled after a traditional Mexican marketplace, this lively dining venue offers fresh and authentic local-inspired cuisine.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: Buffet
  • Cuisine Type: Mexican | International
  • Dress Code: Casual Attire

La Trajinera:  Overlooking the main pool, enjoy Caribbean seafood specialties at this open-air restaurant.

  • Meals Served: Lunch | Dinner
  • Menu Type: Buffet | A la carte
  • Cuisine Type: Seafood
  • Dress Code: Casual Attire

Las Playas:  This casual beachfront eatery offers salads, seafood tacos and tostadas, hamburgers, and more for lunch and international favorites for dinner.

  • Meals Served: Lunch | Dinner
  • Menu Type: A la carte
  • Cuisine Type: International | Seafood
  • Dress Code: Casual Attire

Bio:  Enjoy fresh and healthy flavors while taking in views of the natural inlets.

  • Meals Served: Breakfast | Lunch | Snacks
  • Menu Type: A la carte
  • Cuisine Type: Vegetarian | Vegan
  • Dress Code: Casual Attire

Cantina Los Faroles:  Enjoy an international breakfast in the morning and grilled steaks in a lively cantina setting at night.

  • Air-Conditioned
  • Meals Served: Breakfast | Dinner
  • Menu Type: A la carte
  • Cuisine Type: Steak | Mixed Grill
  • Dress Code: Casual Attire

Las Cuevas:  This unique restaurant offers dishes combining Mexican traditions with international trends, all served in a gallery of caves carved from the peninsula's natural rock.

  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: International | Mexican
  • Dress Code: Casual Attire

Xin-Gao:  Enjoy traditional and contemporary Asian cuisine, a sushi bar and lively Teppanyaki tables (reservations required).

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Cuisine Type: Asian | Sushi Bar
  • Dress Code: Collared Shirt | Long Pants Required

Fuego Restaurant:  Exclusively for guests staying in Casa Fuego, this restaurant features an international menu for breakfast and lunch. In the evenings, enjoy Mediterranean-inspired cuisine. Guests 18 and older are welcome.

  • Air-Conditioned
  • Meals Served: Breakfast | Lunch | Dinner
  • Menu Type: A la carte
  • Cuisine Type: Mediterranean | International
  • Dress Code: Casual Attire

Rooftop Bar Fuego:  Exclusively for guests staying in Casa Fuego, this rooftop bar offers signature mixology, grilled burgers, fresh wraps, salads and more. Guests 18 and older are welcome.

  • Meals Served: Lunch
  • Menu Type: A la carte
  • Cuisine Type: Mixed Grill
  • Dress Code: Casual Attire

Teatro del Rio:  With internationally-inspired tasting menus and live performances on a riverfront stage, this restaurant pays homage to the Mexican dinner shows of the 1950s.

  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: International
  • Dress Code: Casual Attire

HA':  This gourmet restaurant features contemporary Mexican cuisine and a seven-course tasting menu, all designed by a Michelin star chef. A surcharge applies to dine at HA'. Guests 18 and older are welcome.

  • Air-Conditioned
  • Meals Served: Dinner
  • Menu Type: A la carte
  • Reservations: Required
  • Cuisine Type: Mexican
  • Dress Code: Collared Shirt | Long Pants Required

Suites feature a contemporary design and are located in one of five Casas, each of which represents a natural element that pays tribute to the Mayan culture. Casas Viento, Espiral and Tierra are family friendly, while Casas Agua and Fuego are adults only.

All suites feature a balcony or a terrace with a hammock, locally-made furniture and décor, a seating area, and a Nespresso® coffee and tea machine. Select suites offer direct pool access, or access to an exclusive rooftop pool and restaurant. Complimentary wireless internet access is offered throughout the resort. Due to the resort layout, which includes suspension bridges and hills, this resort is not recommended for guests with mobility issues.

Available in All Rooms:
  • Air-Conditioning
  • Ceiling Fan
  • Coffee/Tea Maker
  • Hair Dryer
  • In-Room Safe
  • Internet Access (wireless)
  • Iron/Ironing Board
  • Mini-Bar
  • Satellite/Cable TV
  • Radio
  • Housekeeping - Daily
Available in Some Rooms:
  • Crib
  • Nonsmoking Rooms Available

Suite Garden - All-Inclusive

Suites are located in Casas Viento, Espiral and Tierra, and feature a garden view.

Additional amenities include an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 575
  • Bedding: King or Two Doubles and Pull-out Sofa

Suite Garden Swim-Up - All-Inclusive

Suites are located in Casas Viento, Espiral and Tierra, and feature a garden view.

Additional amenities include direct access to a pool and an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 592
  • Bedding: King or Two Doubles and Pull-out Sofa

Suite River - All-Inclusive

Suites are located in Casas Viento and Espiral, and feature a river view.

Additional amenities include an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 575
  • Bedding: King or Two Doubles and Pull-out Sofa

Suite Ocean - All-Inclusive

Suites are located in Casas Espiral and Tierra, and feature a partial-ocean view.

Additional amenities include an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 575
  • Bedding: King or Two Doubles and Pull-out Sofa

Suite Oceanfront - All-Inclusive

Suites are located in Casa Tierra and feature an ocean view.

Additional amenities include an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 575
  • Bedding: King or Two Doubles and Pull-out Sofa

Suite Garden Spa - All-Inclusive

Suites are located in Casa Agua and feature a garden view. Guests 18 and older are welcome in this category.

Additional amenities include complimentary one-time access to the hydrotherapy circuit at Muluk Spa & Wellness, a volcanic stone tub on the terrace and an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 575
  • Bedding: King and Pull-Out Sofa

Suite River Spa - All-Inclusive

Suites are located in Casa Agua and feature a river view. Guests 18 and older are welcome in this category.

Additional amenities include complimentary one-time access to the hydrotherapy circuit at Muluk Spa & Wellness, a volcanic stone tub on the terrace and an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 627
  • Bedding: King and Pull-out Sofa

Suite River - Adults-Only - All-Inclusive

Suites are located in Casa Fuego and feature a river view. Guests 18 and older are welcome in this category.

Additional amenities include access to an exclusive rooftop pool and restaurant, butler service and an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 627
  • Bedding: King and Pull-out Sofa

Suite Oceanfront - Adults-Only - All-Inclusive

Suites are located in Casa Fuego and feature an ocean view. Guests 18 and older are welcome in this category.

Additional amenities include access to an exclusive rooftop pool and restaurant, butler service and an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 575
  • Bedding: King and Pull-out Sofa

Suite Oceanfront Swim-Up - All-Inclusive

Suites are located in Casa Fuego and feature an ocean view. Guests 18 and older are welcome in this category.

Additional amenities include direct access to a pool, access to an exclusive rooftop pool and restaurant, butler service and an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 575
  • Bedding: King and Pull-out Sofa

Junior Suite - All-Inclusive

Suites are located in Casas Espiral and Tierra, and feature a river view or a garden view.

Additional amenities include one 50-minute massage for two (three-night minimum stay required), butler service and an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 1,356
  • Bedding: King or Two Doubles and Pull-out Sofa

Junior Suite Spa - All-Inclusive

Suites are located in Casa Agua and feature a river view. Guests 18 and older are welcome in this category.

Additional amenities include one 50-minute massage for two (three-night minimum stay required), butler service, a volcanic stone tub on the terrace and an in-room Jacuzzi.

  • Balcony/Lanai
  • Approximate Square Feet: 1,356
  • Bedding: King and Pull-out Sofa

Junior Suite - Adults-Only - All-Inclusive

Suites are located in Casa Fuego and feature a partial-ocean view or an ocean view. Guests 18 and older are welcome in this category.

Additional amenities include one 50-minute massage for two (three-night minimum stay required), butler service, and access to an exclusive rooftop pool and restaurant.

  • Balcony/Lanai
  • Approximate Square Feet: 1,356
  • Bedding: King or Two Doubles and Pull-out Sofa

All-Inclusive

Includes:

  • Children's Club
  • Evening Entertainment
  • Gratuities and Taxes
  • Room Service
  • Unlimited Meals and Snacks
  • Unlimited Domestic Drinks
  • Unlimited Select International Drinks

Available for Purchase

  • Laundry or Dry Cleaning Services
  • Premium Cuts of Meat and Seafood
  • Spa and Beauty Services
  • Telephone Calls

Additional All-Inclusive Information

Guests will also enjoy unlimited access to select nature parks and tours, including Xcaret, Xel-Há, Xplor Fuego, Xavage, Xoximilco, Xenses and Xenotes. Reservations for select parks and tours may be required. Xichen is also available but requires guests to pay an additional $25 Yucatan government entrance fee per person (price subject to change without notice).
Complimentary wireless internet access is offered throughout the hotel.
A surcharge applies to dine at the adults-only restaurant, HA'.

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Reviews

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