Help Center
Canada
Australia
Coupon Override
Please Call
For drivers under the age of 25, additional fees and/or restrictions may apply.
For information and assistance in completing your reservation, please call:
1-866-921-7925Sorry
We're unable to find your location.
Room %{=roomIndex} Age of child %{=index}
Moon Palace The Grand Cancun - All-Inclusive
Costco Member Reviews
Costco Star Rating 
Carretera Cancun - Chetumal Km 36.5, Cancun, Quintana Roo, 77500, Mexico
Featuring an elevated level of amenities and services, this all-inclusive resort offers entertainment for people of all ages. Guests will enjoy elegant accommodations, 12 restaurants, numerous bars, nine pools, a six-lane bowling alley, a kids' club, a teens' lounge, a chic nightclub, and a 76,800 square-foot spa.
Executive Member Benefit
Executive Members receive an annual 2% Reward, up to $1,250, on qualified Costco Travel purchases
Hotel Details
Overview
Hotel Description
This all-inclusive resort is located next to Moon Palace Cancun, and features an elevated level of amenities and services. Accommodations are comprised of low-rise buildings offering 1,304 elegant rooms and suites, including unique swim-up suites with direct access to a pool. The resort boasts a vast array of features to entertain people of all ages, including 12 restaurants, numerous bars and lounges, nine outdoor pools (including two adults-only pools), five swim-up bars, a six-lane bowling alley, a fitness center and a chic nightclub. Guests will also enjoy a lazy river, water slides, a wave pool and a kids' splash zone. The Playroom offers indoor miniature golf, bumper cars, an arcade room, as well as a dedicated area just for kids (ages 4 - 7). Teens will enjoy an ultra-trendy club designed especially for them, while adults may relax at the resort's 76,800 square-foot Awe Spa® featuring a hydrotherapy circuit and an extensive selection of rejuvenating treatments. Complimentary wireless internet access is offered throughout the resort. Guests may enjoy all-inclusive privileges at Moon Palace Cancun, Moon Palace Nizuc, Beach Palace, Cozumel Palace, Playacar Palace and Sun Palace (adults only), transportation is not included.
Please note: Palace Resorts offers a Vacation Ownership Division (Palace Elite). Costco Travel is not associated with, and assumes no responsibility for, the vacation ownership program. Costco members who attend any sales presentations and/or enter into any ownership agreements do so solely at their discretion.
Key Features
- Number of Rooms: 1,304
- Number of Floors: 3
- Elevator(s)
- Check-In Time: 3:00 p.m.
- Check-Out Time: 12:00 p.m.
- No Wheelchair-Accessible Room(s) Available
- Minimum Age to Stay Without an Adult: 18
- All-Inclusive
- Distance from Airport: 15 Minutes
Property
Features
- Activities/Tour Desk
- Air-Conditioning in Public Areas
- Bar(s)
- Beach (nonswimmable)
- Business Center
- Children's Club - See Below
- Children's Pool
- Concierge Desk
- Gift Shop/Boutique
- Health/Fitness Facility
- Internet Access (wireless)
- Internet Center
- Night Club/Disco
- Parking (self)
- Parking (valet)
- Restaurant(s)
- Room Service (24 hours)
- Swim-Up Bar(s)
- Swimming Pool(s) - Outdoor
Children's Club Information :Ages 4 through 7. The club features activity rooms, games, arts and crafts, and more. In addition, children ages 4 through 17 may also enjoy The Playroom Kids' Club located at neighboring Moon Palace Cancun.Features for a fee
- ATM
- Babysitting
- Beauty Salon
- Currency Exchange
- Dry Cleaning
- Spa
- Wedding Services
Activities
- Pilates
- Yoga
Dining
Grand Buffet: Located at the lobby level, this restaurant features an international buffet with a variety of specialty and classic items.
- Air-Conditioned
- Meals Served: Breakfast | Lunch
- Menu Type: Buffet
- Cuisine Type: International
- Dress Code: Casual Attire
Caribbean Restaurant: Located at the pool area, this restaurant offers an extensive selection of international cuisine.
- Air-Conditioned
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: Buffet | À la carte
- Cuisine Type: International
- Dress Code: Casual Attire
Habibi: Enjoy delicious Lebanese cuisine.
- Air-Conditioned
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: À la carte
- Cuisine Type: No Cuisine Type Selected
- Dress Code: Casual Attire
Los Tacos: This casual poolside eatery offers tacos, tortas and other Mexican favorites.
- Meals Served: Lunch
- Menu Type: À la carte
- Cuisine Type: Mexican
- Dress Code: Casual Attire
Tavola: Savor Italian favorites such as pizza, pasta and salads.
- Air-Conditioned
- Meals Served: Lunch | Dinner
- Menu Type: À la carte
- Cuisine Type: Italian
- Dress Code: Casual Attire
Tapas and Vino: Serving an assortment of small plates and a extensive wine selection.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Cuisine Type: No Cuisine Type Selected
- Dress Code: Casual Attire
Cusco: Enjoy traditional Peruvian dishes.
- Air-Conditioned
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: Buffet | À la carte
- Reservations: Required
- Cuisine Type: South American
- Dress Code: Casual Attire
Jade: Indulge in sushi and other Asian specialties.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Cuisine Type: Asian
- Dress Code: Casual Attire
La Cantina : Enjoy authentic Mexican cuisine in a lively atmosphere.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Cuisine Type: Mexican
- Dress Code: Casual Attire
JC Steakhouse: Fine cuts of meat are served in an elegant setting.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: Steak
- Dress Code: Casual Attire
The Grill: Argentinian steakhouse with a la carte cuts of meat served in an open-air setting.
- Meals Served: Dinner
- Menu Type: À la carte
- Cuisine Type: Steak
- Dress Code: Casual Attire
Le Chateau: This adults-only restaurant offers classic French specialties served in a sophisticated atmosphere.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: French
- Dress Code: Collared Shirt | Long Pants Required
Casa Mia: Savor contemporary Mexican cuisine. Located downstairs from the lobby.
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: Mexican
- Dress Code: Casual Attire
Circus: A restaurant made by kids, for kids and designed to feel like you're in a circus. Everyone can enjoy kid-friendly eats, like pizza and burgers.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: À la carte
- Reservations: Required
- Cuisine Type: Select Cuisine Type
- Dress Code: Collared Shirt | Long Pants Required
Snack La Selva: Serving a variety of snacks, such as boneless wings, falafels and tacos.
- Meals Served: Snacks
- Menu Type: À la carte
- Cuisine Type: No Cuisine Type Selected
- Dress Code: Casual Attire
Boulangerie: Open 24 hours, Boulangerie offers an assortment of desserts, ice cream, sandwiches, crepes, pastries, coffee and more.
- Air-Conditioned
- Meals Served: Snacks
- Menu Type: À la carte
- Cuisine Type: No Cuisine Type Selected
- Dress Code: Casual Attire
Rooms
Elegant rooms and suites feature a whirlpool tub and a liquor dispenser. Complimentary wireless internet access is offered throughout the resort. Please note: each room and suite has steps that lead to an in-room whirlpool tub and a balcony/terrace.
Available in All Rooms:
- Air Conditioning
- Coffee/Tea Maker
- DVD Player
- Hair Dryer
- Housekeeping - Daily
- In-Room Safe
- Internet Access (wireless)
- Iron/Ironing Board
- Mini-bar
- Radio
- Satellite/Cable TV
Available in Some Rooms:
- Crib
- Rollaway Bed
- Grand Deluxe Garden-View Room - All-Inclusive
Rooms feature a view of the common areas, parking lot and other buildings or garden view. The room has steps that lead to an in-room whirlpool tub and a balcony/terrace.
Additional amenities include a mini-bar stocked with drinks and snacks and a liquor dispenser.
- Balcony/Lanai
- Approximate Square Feet: 785
- Bedding: King or Two Doubles
- Grand Honeymoon Suite - All-Inclusive
Rooms feature a resort or garden view. The room has steps that lead to an in-room whirlpool tub and a balcony/terrace.
Additional amenities include a mini-bar stocked with drinks and snacks, welcome romance amenities and a liquor dispenser.
- Balcony/Lanai
- Approximate Square Feet: 785
- Bedding: King
- Grand Swim-Up Suite - All-Inclusive
Suites feature a resort view or a garden view. The suite has steps that lead to an in-room whirlpool tub and a balcony/terrace.
Additional amenities include direct pool access, a mini-bar stocked with drinks and snacks and a liquor dispenser.
- Balcony/Lanai
- Approximate Square Feet: 785
- Bedding: Two Twins/one Double, King or Two Doubles
- Grand Family Deluxe Room - All-Inclusive
Rooms feature a view of the common areas, parking lot and other buildings. Rooms are comprised of two connecting Grand Deluxe Rooms, and are designed for families traveling with children 17 and younger. The room has steps that lead to an in-room whirlpool tub and a balcony/terrace.
Additional amenities include a mini-bar stocked with kid-friendly drinks and snacks, an Xbox 360/DVD player (games and movies are available upon request), welcome amenities for children, and mini-bathrobes and slippers.
- Balcony/Lanai
- Approximate Square Feet: 1,570
- Bedding: King and Two Doubles
- Grand Governor Suite - All-Inclusive
Suites feature a resort view or a garden view. The suite has steps that lead to an in-room whirlpool tub and a balcony/terrace.
Additional amenities include a mini-bar stocked with drinks and snacks, and a premium liquor dispenser.
- Balcony/Lanai
- Approximate Square Feet: 1,596
- Bedding: King
- Grand Two-Bedroom Presidential Suite - All-Inclusive
Suites feature a resort view or a garden view. Additional amenities include two bedrooms, two bathrooms, a living and dining area, and a spacious terrace. The suite has steps that lead to an in-room whirlpool tub and a balcony/terrace.
Additional amenities include a mini-bar stocked with drinks and snacks and a premium liquor dispenser.
- Balcony/Lanai
- Approximate Square Feet: 2,430
- Bedding: King and Two Doubles
- Grand Swim-Up Presidential Suite - All-Inclusive
Suites feature a resort view or a garden view. Additional amenities include two bedrooms, two bathrooms, a living and dining area, and a spacious terrace. The suite has steps that lead to an in-room whirlpool tub and a balcony/terrace.
Additional amenities include direct pool access, a mini-bar stocked with drinks and snacks and a premium liquor dispenser.
- Balcony/Lanai
- Approximate Square Feet: 3,035
- Bedding: King
All-Inclusive
Includes:
- Children's Club
- Evening Entertainment
- Gratuities and Taxes
- Room Service
- Unlimited Domestic Drinks
- Unlimited Meals and Snacks
- Unlimited Select International Drinks
Available for Purchase
- Golf Green Fees, Equipment
- Laundry Or Dry Cleaning Services
- Premium Cuts of Meat and Seafood
- Spa and Beauty Services
Additional All-Inclusive Information
Guests may enjoy all-inclusive privileges at Moon Palace Cancun, Moon Palace Nizuc, Beach Palace, Cozumel Palace, Playacar Palace and Sun Palace (adults only), transportation is not included.
Complimentary unlimited long-distance phone calls to the continental USA and Canada. Calls must be made from the room. Excludes calls made to Alaska, Hawaii, Caribbean and Puerto Rico. Terms are subject to change.
Complimentary wireless internet access is offered throughout the resort.
Bowling is available for an additional cost.
To use the water slides, participants must be at least four feet tall.
Complimentary unlimited long-distance phone calls to the continental USA and Canada. Calls must be made from the room. Excludes calls made to Alaska, Hawaii, Caribbean and Puerto Rico. Terms are subject to change.
Complimentary wireless internet access is offered throughout the resort.
Bowling is available for an additional cost.
To use the water slides, participants must be at least four feet tall.
Map
Costco Member Reviews
Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair accessible do not necessarily meet ADA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.
Other Hotels in
Cozumel Palace - All-Inclusive
Costco Member Reviews
Costco Star Rating
Ideally located just a 10-minute drive from downtown San Miguel, this oceanfront, all-inclusive resort features two pools, four restaurants, a small spa and an on-site dive shop.
El Cid La Ceiba Beach Hotel
Costco Member Reviews
Costco Star Rating
Situated in La Ceiba beach on the southern end of Cozumel Island, this boutique hotel boasts ocean views, accepts guests of all ages and features a myriad of water activities, all near the second-largest coral reef system in the world. This beachfront property has 76 rooms and suites, two outdoor pools, two open-air restaurants, a fitness center and a spa. An all-inclusive plan is available for purchase.
Fiesta Americana Cozumel - All-Inclusive
Costco Member Reviews
Costco Star Rating
Located on the western shore of Cozumel, with views of the sunset and surrounded by the natural beauty of Cozumel, this family-friendly, all-inclusive resort welcomes guests of all ages. Offering 102 rooms decorated in a contemporary style, resort amenities include a pool but also a beach club with an outdoor pool, the Na'Ha Spa, a variety of dining options, a swim-up bar, and the Fiesta Kids Club.
Presidente InterContinental Cozumel Resort & Spa
Costco Member Reviews
Costco Star Rating
Located in front of one of the world's largest coral reef systems, this beachfront resort features 221 rooms and suites, two outdoor pools, four restaurants, a kids' club, fitness center, dive center and a spa.
The Explorean Cozumel - All-Inclusive
Costco Member Reviews
Costco Star Rating
This all-inclusive resort features 56 casitas and offers daily activities such as snorkeling or guided expeditions, an outdoor pool, and the Na'Ha spa. Guests may also enjoy all-inclusive privileges at the adjacent Fiesta Americana Cozumel.
The Costco Star Rating assigned to each hotel is only intended as a guideline. The rating is based on information that has been compiled by Costco Travel buyers and might differ from other references.
Property offers the ultimate in elegance and sophistication, with highly personalized service and hospitality.
Property offers upscale design and décor, superior dining venues, manicured grounds, and a high level of service and hospitality.
Property offers above-average accommodations, service, comfort, facilities and grounds.
Property offers basic accommodations, décor, facilities and grounds.
