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Hard Rock Hotel Riviera Maya - All-Inclusive
Costco Member Reviews
Costco Star Rating
Km 72m Carretera Cancun - Chetumal, Puerto Aventuras, Quintana Roo, 77710, Mexico
With fun and entertainment for all ages, this lively all-inclusive resort offers both family-friendly and adults-only areas. Features include a collection of music memorabilia, a variety of pools, a cove with a small beach, the Hard Rock Roxity Kids Club™, The Cavern Club for teens, an array of dining options, chic bars, a posh nightclub, the lavish Rock Spa® and the Rockaway Bay Water Park.
Costco Member Reviews
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Hotel Details
Overview
Hotel Description
This vibrant all-inclusive resort offers endless entertainment for families, couples and singles. Adorned with music memorabilia, the expansive property features 1,264 rooms, a variety of world-class restaurants, stylish bars and a cove with a small beach. The family-friendly Hacienda features a large pool with a waterslide, the Hard Rock Roxity Kids Club™, a kids' pool, The Cavern Club for teens and the Rockaway Bay Water Park, which is suitable for all ages. Heaven is adult-oriented but does allow children in public areas. It offers stunning pools, varied dining options, chic bars and a posh nightclub with live DJ entertainment. The lavish, signature Rock Spa® features 75 treatment rooms, a comprehensive menu of services and a hydrotherapy area. Complimentary wireless internet access is offered throughout the resort.
Please note: Hard Rock Hotels offer a Vacation Ownership Division (Legendary Vacation Club). Costco Travel is not associated with, and assumes no responsibility for, the vacation ownership program. Costco members who attend any sales presentations and/or enter into any ownership agreements do so solely at their discretion.
Key Features
- Distance from Airport: 70 Minutes
- Area: Puerto Aventuras
- Number of Rooms: 1,264
- Number of Floors: 3
- Elevator(s)
- Check-In Time: 3:00 p.m.
- Check-Out Time: 12:00 p.m.
- Wheelchair-Accessible Room(s) Available
- Minimum Age to Stay Without an Adult: 18
- All-Inclusive
Property
Features
- Air-Conditioning in Public Areas
- Activities/Tour Desk
- ATM
- Bar(s)
- Beach (swimmable)
- Children's Club - See Below
- Children's Pool
- Climbing Wall
- Concierge Desk
- Gift Shop/Boutique
- Health/Fitness Facility
- Hot Tub/Jacuzzi
- Internet Access (wireless)
- Nightclub/Disco
- Parking (self)
- Parking (valet)
- Restaurant(s)
- Room Service (24 hours)
- Swimming Pool(s) - Outdoor
- Swim-Up Bar(s)
- Tennis Court(s)
- Water Slide
Children's Club Information: Ages 4 through 12. This program provides fun, interactive kid-oriented activities.Features for a Fee
- Babysitting
- Beauty Salon
- Business Center
- Currency Exchange
- Dry Cleaning
- Spa
- Wedding Services
Activities
- Pilates
- Yoga
Dining
Cafetto: This café offers continental breakfast, snacks, coffee and tea.
- Air-Conditioned
- Meals Served: Snacks
- Dress Code: Casual Attire
Ciao: Indulge in a sumptuous international buffet breakfast. In the evening, savor Italian specialties and expertly prepared pasta dishes in a dazzling setting.
- Air-Conditioned
- Meals Served: Breakfast | Dinner
- Menu Type: A la carte
- Reservations: Recommended
- Cuisine Type: International | Italian
- Dress Code: Collared Shirt | Long Pants Required
Faro Gastro Market: This market offers a range of options for breakfast, lunch, and dinner. Guests 18 and older are welcome.
- Meals Served: Breakfast | Lunch | Dinner
- Menu Type: Buffet
- Cuisine Type: International
- Dress Code: Casual Attire
Frida: Discover the festive atmosphere and fiery flavors of regional Mexican specialties.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: A la carte
- Reservations: Recommended
- Cuisine Type: Mexican
- Dress Code: Collared Shirt | Long Pants Required
La Isla: Enjoy traditional American fare, such as burgers, fries and traditional desserts, at this unique and casual restaurant.
- Meals Served: Breakfast | Lunch
- Menu Type: A la carte
- Cuisine Type: American
- Dress Code: Casual Attire
Le Petit Cochon: This restaurant features fine ingredients for a delicious taste of the rustic French countryside. Guests 18 and older are welcome.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: A la carte
- Reservations: Recommended
- Cuisine Type: French
- Dress Code: Collared Shirt | Long Pants Required
Los Gallos: This restaurant boasts freshly prepared classic Mexican cuisine.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: A la carte
- Reservations: Recommended
- Cuisine Type: Mexican
- Dress Code: Casual Attire
Pizzeto: This open-air restaurant serves brick-oven style pizzas, salads, soups and pastas.
- Meals Served: Dinner
- Menu Type: A la carte
- Cuisine Type: Italian
- Dress Code: Casual Attire
The Market: Enjoy fresh and exotic ingredients from around the world.
- Air-Conditioned
- Meals Served: Breakfast | Dinner
- Menu Type: A la carte
- Cuisine Type: International
- Dress Code: Casual Attire
Toro: Offering an international buffet for lunch and an a la carte steak menu for dinner.
- Air-Conditioned
- Meals Served: Lunch | Dinner
- Menu Type: A la carte
- Cuisine Type: International | Steak
- Dress Code: Casual Attire
Umo: Delight in the flavors of Mexican Yucatan cuisine, some of which is smoked, baked, or steamed inside a Mayan underground earth oven. Guests 18 and older are welcome.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: A la carte
- Reservations: Recommended
- Cuisine Type: Mexican
- Dress Code: Casual Attire
Wai: Enjoy a creative take on the fundamentals of Thai-inspired cuisine. Guests 18 and older are welcome.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: A la carte
- Reservations: Recommended
- Cuisine Type: Thai
- Dress Code: Casual Attire
Zen: From sushi to stir fry, this restaurant features traditional Asian cuisine.
- Air-Conditioned
- Meals Served: Dinner
- Menu Type: A la carte
- Reservations: Recommended
- Cuisine Type: Asian
- Dress Code: Casual Attire
Rooms
Rooms feature a modern design and a hydro-spa tub. Complimentary wireless internet access is offered throughout the resort.
Available in All Rooms:
- Air-Conditioning
- Coffee/Tea Maker
- Hair Dryer
- In-Room Safe
- Internet Access (wireless)
- Iron/Ironing Board
- Mini-Bar
- Satellite/Cable TV
- Radio
- Housekeeping - Daily
Available in Some Rooms:
- Crib
- Nonsmoking Rooms Available
- Rollaway Bed
- Deluxe Gold Room - Hacienda Section - One King Bed - All-Inclusive
Rooms feature a garden view.
- Balcony/Lanai
- Approximate Square Feet: 482
- Bedding: King
- Deluxe Gold Room - Hacienda Section - Two Double Beds - All-Inclusive
Rooms feature a garden view.
- Balcony/Lanai
- Approximate Square Feet: 482
- Bedding: Two Doubles
- Deluxe Partial-Ocean-View Room - Hacienda Section - Two Double Beds - All-Inclusive
Rooms feature a partial-ocean view.
- Balcony/Lanai
- Approximate Square Feet: 482
- Bedding: Two Doubles
- Rock Royalty Partial-Ocean-View Room - Hacienda Section - One King Bed - All-Inclusive
Rooms feature a partial-ocean view.
Additional amenities include a 25-minute couple's massage at the Rock Spa®, VIP check-in, Rock Royalty check-out service, petit fours upon arrival, a pillow menu, and an aromatherapy menu.
- Balcony/Lanai
- Approximate Square Feet: 482
- Bedding: King
- Rock Royalty Partial-Ocean-View Room - Hacienda Section - Two Double Beds - All-Inclusive
Rooms feature a partial-ocean view.
Additional amenities include a 25-minute couple's massage at the Rock Spa®, VIP check-in, Rock Royalty check-out service, petit fours upon arrival, a pillow menu, and an aromatherapy menu.
- Balcony/Lanai
- Approximate Square Feet: 482
- Bedding: Two Doubles
- Diamond Room - Hacienda Section - One King Bed - All-Inclusive
Rooms feature a garden view or a pool view. Guests 18 and older are welcome in this category.
Additional amenities include a private check-in area, a pillow menu, and an aromatherapy menu.
- Balcony/Lanai
- Approximate Square Feet: 482
- Bedding: King
- Deluxe Family Room - Hacienda Section - All-Inclusive
Rooms are comprised of two connecting rooms, and feature a garden view or a resort view.
Additional amenities include a mini-bar stocked with kid-friendly drinks, an Xbox 360/DVD player (games and movies are available upon request), welcome amenities for children and mini-bathrobes.
- Balcony/Lanai
- Approximate Square Feet: 964
- Bedding: King and Two Doubles
- Deluxe Sky Terrace Room - Hacienda Section - All-Inclusive
Rooms feature a resort view, a garden view, a pool view, or a partial-ocean view.
Additional amenities include a rooftop terrace with a hydro spa tub and lounge chairs.
- Balcony/Lanai
- Approximate Square Feet: 964
- Bedding: King
- Deluxe Grand Sky Terrace Two-Bedroom - Hacienda Section - All-Inclusive
Rooms feature a resort view, a garden view, a pool view, or a partial-ocean view.
Additional amenities include a rooftop terrace with a hydro spa tub and lounge chairs, and an additional hydro tub in the room with two double beds.
- Balcony/Lanai
- Approximate Square Feet: 1,928
- Bedding: King and Two Doubles
- Deluxe Gold Room - Heaven Section - One King Bed - All-Inclusive
Rooms are located in buildings 1 and 2 and feature a garden view. Guests 18 and older are welcome in this category.
- Balcony/Lanai
- Approximate Square Feet: 482
- Bedding: King
- Deluxe Gold Room - Heaven Section - Two Double Beds - All-Inclusive
Rooms are located in buildings 1 and 2 and feature a garden view. Guests 18 and older are welcome in this category.
- Balcony/Lanai
- Approximate Square Feet: 482
- Bedding: Two Doubles
- Deluxe Swim-Up Room - Heaven Section - All-Inclusive
Rooms are located in buildings 1 and 2 and feature a garden view. Guests 18 and older are welcome in this category.
Additional amenities include direct pool access.
- Balcony/Lanai
- Approximate Square Feet: 482
- Bedding: King
- Diamond Room - Heaven Section - One King Bed - All-Inclusive
Rooms are located in buildings 1 and 2 and feature a garden view or a pool view. Guests 18 and older are welcome in this category.
Additional amenities include VIP check-in, a pillow menu, and an aromatherapy menu.
- Balcony/Lanai
- Approximate Square Feet: 482
- Bedding: King
- Rock Royalty Partial-Ocean-View Room - Heaven Section - One King Bed - All-Inclusive
Rooms are located in buildings 1 and 2 and feature a partial-ocean view. Guests 18 and older are welcome in this category.
Additional amenities include a 25-minute couple's massage at the Rock Spa®, VIP check-in, Rock Royalty check-out service, petit fours upon arrival, a pillow menu, and an aromatherapy menu.
- Balcony/Lanai
- Approximate Square Feet: 482
- Bedding: King
- Deluxe Sky Terrace Room - Heaven Section - All-Inclusive
Rooms are located in buildings 1 and 2 and feature a resort view, a garden view, a pool view, or a partial-ocean view. Guests 18 and older are welcome in this category.
Additional amenities include a rooftop terrace with a hydro spa tub and lounge chairs.
- Balcony/Lanai
- Approximate Square Feet: 964
- Bedding: King
All-Inclusive
Includes:
- Children's Club
- Evening Entertainment
- Gratuities and Taxes
- Room Service
- Unlimited Meals and Snacks
- Unlimited Domestic Drinks
- Unlimited Select International Drinks
Available for Purchase
- Laundry or Dry Cleaning Services
- Premium Cuts of Meat and Seafood
- Spa and Beauty Services
Additional All-Inclusive Information
Complimentary wireless internet access is offered throughout the resort.Complimentary unlimited long-distance phone calls to the continental USA and Canada. Calls must be made from the room. Excludes calls made to Hawaii, Virgin Islands and Puerto Rico. Terms are subject to change. Other restrictions may apply.
Map
Costco Member Reviews
Costco Travel makes every effort to verify the accuracy of all information provided. Additional fees for amenities or services may be charged by the hotel, resort or cruise line. Amenities or services may be discontinued or revised by the provider without notice. Hotels, resorts, ships or accommodations designated as wheelchair accessible do not necessarily meet ADA requirements. Costco Travel is not responsible for inaccuracies or provider modifications.
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Costco Member Reviews
You can navigate into the Hotel property pages, Costco warehouse locations and Region maps by clicking on the following icons on the map:
- Hotel Property
- Costco Warehouse
- Area map available
You can see the names of other important landmarks by pointing your mouse over the following icons on the map:
- Rental Car locations
- Airports
- Landmark
- Train Station
- City/Region
