Helpful Tips and FAQs

Helpful Tips and FAQs

  • "Per person, double occupancy" means that the price is per person, based on two people sharing the room or stateroom.

  • Airfare from most major cities throughout the United States can be added to nearly all of the vacations or cruises shown.

  • Look for Executive Member benefits associated with select travel products. These value-added offers include such benefits as room upgrades, food and beverage credits, spa credits and more. Please note that Executive Member benefits are valid for the primary cardholder only.

  • The "valid for travel" dates indicate when the vacation price shown is available. If you change the travel date or make other deviations, your price and inclusions may vary.

Q: Can I purchase travel without a Costco Travel account?

Yes. You may purchase travel without a Costco Travel account by providing your valid membership number and last name. Just select “Continue Without an Account” on the login page.

Q: Why do I have to provide my Costco membership number?

The travel program is offered as another service to your Costco membership. Our goal is to offer outstanding vacation value, with special offers and inclusions that are only available to Costco members. Just like in a Costco warehouse, our travel products offer brand names you recognize and trust, so you're assured of high-quality travel arrangements.

Q: Why does Costco sell travel?

The value is in the bundle! While all of Costco Travel's vacation products offer great value, look for Buyer's Choice packages. Costco Travel's buyers have bundled together some of our most popular accommodations with various travel options to ensure the best Costco member savings.

Q: Is airfare included in the price?

Except where specifically noted, airfare is not included in the price. Prices typically include accommodations, airport transfers or a rental car. Airfare can be purchased as an add-on with most of our vacation packages. Some packages include airfare and some cannot be booked without airfare. Generally, there is an additional value and/or a better price when you purchase a package that includes airfare.

Q: Are there any airlines I cannot book through Costco Travel?

Costco Travel does not offer all carriers in all markets. If you do not see the airline that you're interested in, it means that service is not available to meet your criteria or that Costco Travel currently does not offer that carrier.

Q. How do I reserve or confirm my seat assignments for a flight?

When finalizing your booking and after entering the passengers names , you will be directed to a Flight Seat Selection page. If you receive the airline seat map, you can select seat assignments from available options. Please note that all seat selections are on request and will be sent to the airline. When the booking is finalized, assigned seats if any , will be indicated on the invoice. All seat assignments are subject to be changed by the airline due to changes in aircraft, schedule and routings. Specific seat assignments are not guaranteed.

Q. How do I get seat assignments if there is no seat map or no available seats showing on the seat map?

Not all airlines offer complimentary pre-reserved seating on all flights and not all seats on a flight are available to pre-reserve. If a seat map is not available or shows no available seats to select, this means your airline is not providing us with the ability for you to request pre-reserved seat assignments. In this case, we suggest you visit your airline’s website to view their pre-reserved seating policy and if available, select your desired seats. If you are unable to secure a pre-reserved seat assignment on-line or with the airline directly, seat assignments will be available 24 hours prior to your departure at airline web site check-in or at the airport day of departure. Some airlines offer you the option to select pre-reserved seats for a fee. These fees are charged by the carrier directly and are non-refundable. Please visit airline’s web-site for this service.

Q: What is an add-on?

An add-on is a trip component that is not included in your vacation. An add-on may be purchased for an additional price. Add-ons might include airfare to your destination city, excursions from your destination city, meal plans or other optional items.

Q: Is the price shown for one or two people?

Prices shown generally are per person, based on double occupancy. This means that the price shown is for one person, based on two people sharing the room.

Q: Does the price include taxes?

Hotel taxes are included in the land-only vacation prices. For airfare-inclusive vacations, airline taxes also are included. Some foreign governments might charge additional departure taxes when leaving their country. These departure taxes usually are not included in your vacation price and must be paid when you depart the country you've visited. Unless otherwise indicated, resort service fees are not included. Cruise prices do not include government taxes/fees, administrative fees, taxes, port expenses (TF&PE), gratuities or fuel surcharges. The cruise lines reserve the right to collect any tax or fuel surcharge increases up until the time of sailing, even if the fare has been paid in full. For all travel, any government-imposed increases in fees or taxes are the passenger’s responsibility to pay, even if the booking is paid in full.

Q: Can I book something that I do not see (e.g., a different room category, a longer stay or an additional destination)?

Yes. However, the price will vary to reflect any changes or deviations you make to the package shown.

Q: Can I book a vacation for a group?

Group travel is available for cruise bookings only. A group cruise is defined as a minimum of four to 16 staterooms, depending on the cruise line and the length of the cruise. For more information, please see "Group FAQs." Group cruise reservations agents are available to assist you Monday through Friday from 8 a.m. to 5 p.m., Pacific Time. Please call toll free 1-877-849-2730 (extension 1 for cruises) and ask for the group cruise department.

Q: As an Executive Member, do I receive credit toward my annual 2% Reward?

For Executive Member purchases made directly from Costco Travel departing on or after September 1, 2017, a 2% Reward will be applied after travel is completed. Travel purchases departing prior to September 1, 2017 are not eligible for the Executive 2% Reward. Excludes taxes, fees, surcharges, gratuities, trip protection, and portions of travel purchased through a third party such as activities, tours, baggage fees, upgrades, rental car equipment, resort charges, port charges, resort and cruise line fees, and similar extras.

*Valid for travel departing on or after September 1, 2017. Must be an Executive Member when travel starts. Excludes taxes, fees, surcharges, gratuities, trip protection, and portions of travel purchased through a third party such as activities, tours, baggage fees, upgrades, rental car equipment, resort charges, port charges, resort and cruise line fees, and similar extras.

Q: Are passports required for international travel?

Yes. A valid passport is required for international travel. In some cases, your passport must be valid for at least six months beyond the date you intend to leave the country you're visiting. There may be additional requirements for international travel, such an inoculations or visas. Special travel documents are required for children traveling with or without their parents. If you are traveling with children, please check with the airline or cruise line prior to departure. If you are not a U.S. citizen, you must contact the consulate of the country you are visiting to inquire about visa requirements, as well as the Immigration and Naturalization Service (www.uscis.gov)* for re-entry requirements into the United States. Rules are subject to change at any time, without notice. For the most current information related to your destination, including possible dangers at international destinations, travel advisories and more, please visit the official website of the U.S. Department of State at www.travel.state.gov.*

Q. I have an infant under 2 years old, do I need to include the infant in the booking process?

Yes. While infants under 2 may sit in an adult's lap for flights, they must still be accounted for in the total number of travelers.

*Costco Travel does not represent, endorse or warrant the accuracy or completeness of the information contained in these websites.

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